Exchanging or returning an item couldn’t be easier. Try your purchase on in the comfort of your own home and let us know straightaway if you’d like a different size or a refund and we’ll collect from your home, work or an alternative address.

You have 10 days from receiving your order to:

  • Ship your exchange or return on behalf of RANGREZA account from any courier company
  • Send us the slip receipt

Items must be returned to us unused with all RANGREZA tags and designer labels still attached. Returns that do not meet our policy will be sent back to you.

Receiving a refund

You can choose to receive your refund either as store credit to your RANGREZA account or back to the original payment method.All payments are through Bank deposit after getting back the shipment.

The Return Process will take upto 7-10 days.